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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 7, 2024 16:06
 Subject: Re: What is an incomplete set?
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 Topic: Terms and Policies
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In Terms and Policies, SylvainLS writes:
  In Terms and Policies, Admin_Russell writes:
  […]
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

Well, I guess the problem is in the definition of “serious” and “very serious.” 
And saying “it’s on a case by case basis” won’t help those who genuinely want
to know how to list their sets without risking infringing.
(OTOH, rhetorical “what if” will still pop up anyway.)

I would propose a more precise definition?

To be considered Complete:
* Box and eventual Instructions may be missing if clearly described in the Lot.

If not, to be considered Incomplete:
* Box and Instructions may be missing if clearly described in the Lot.
* All eventual Inventoried Minifigures and Gears should be present.
* All eventual sticker Sheets should be present.
* Other missing parts or items should represent a relatively minor value eg.
less than 10% of the total Average Price Guide Value of this parted out Set --
at the date of the lot upload/update.

If not, it should be listed as Custom Item.
 Author: ExplodingFruit View Messages Posted By ExplodingFruit
 Posted: May 7, 2024 16:04
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 58 times
 Topic: Buying
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In Buying, Brickman4you writes:
  In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.

Personally, I don't know why anyone would order from overseas. Too risky.
I'll say it again-There are thousands of great stores here in the US. Including
mine!!!
 Author: UTLF View Messages Posted By UTLF
 Posted: May 7, 2024 15:29
 Subject: Re: NPB
 Viewed: 33 times
 Topic: General
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NPBs stay permanently for both buying/selling, I have some from 2021 still in
my "orders received"

I think that's how the strikes are enforced, if the order disappears the
strike doesn't exist; I may be wrong though
 Author: Tracyd View Messages Posted By Tracyd
 Posted: May 7, 2024 15:27
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 47 times
 Topic: Buying
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In Buying, Familybuild writes:
  Hi there.

This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;

The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;

Use a request quote option

Instead of the Invoice.

You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..

But request quote is without the obligation.

Have a good one.

This is a problem; excessive postage is a legitimate reason to cancel an order
and should never result in feedback for either party as a transaction didn't
happen. And for postage costs there shouldn't be an option of an NPB. Holding
a buyer hostage because the shipping cost is beyond what they expected is not
a good way to do business. Most people don't understand how to ask for a
quote, many things are not intuitive here.
 Author: Cob View Messages Posted By Cob
 Posted: May 7, 2024 15:20
 Subject: Re: NPB
 Viewed: 33 times
 Topic: General
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In General, JerryMonroe writes:
  How do I remove an NPB from my sales page?

The order will auto disappear after about xx months. I believe NPB take longer
than the standard 6 months and take 12 months.
 Author: JerryMonroe View Messages Posted By JerryMonroe
 Posted: May 7, 2024 15:18
 Subject: NPB
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 Topic: General
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How do I remove an NPB from my sales page?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 7, 2024 15:08
 Subject: Re: What is an incomplete set?
 Viewed: 39 times
 Topic: Terms and Policies
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  USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

Will this page

https://www.bricklink.com/help.asp?helpID=102

be updated to reflect this new wording?

Currently it still indicates (for used incomplete sets)...

Every item for sale on BrickLink has a Condition which is assigned by the
seller.
:
Incomplete - Set is missing items. Description should state what exactly is missing.


As the seller assigns the condition, do they get to choose what the difference
between serious and very serious is?

Personally, I think rules should be precise so if an item is removed then it
is clear as to why.

So something along the lines of ...

USED: If instructions and/or box are missing, it is still considered COMPLETE
if this is mentioned in the notes. If any of the parts, including stickers, necessary
to build the main model and any supplementary models are missing then the listing
must be marked as incomplete. However, it must be listed as a custom item and
not an incomplete set if any of the following is true:
- It is missing more than 10% of the parts (or whatever is decided how much
can be missing)
- It is missing any of the essence of the set, including missing any of the
figures of an IP set, name tiles in architecture and similar sets, printed parts
unique to the set, etc.


Alternatively, it might be better to just remove the ability to list an incomplete
set. So if anything is missing and the set does not meet the definition of complete
(whether used complete or new complete) then it must be listed as a custom lot.
That way, there is no subjectivity when it comes to items being removed. And
probably less work for the helpdesk or whoever removes items reported.
 Author: popsicle View Messages Posted By popsicle
 Posted: May 7, 2024 14:55
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 68 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

It's a bit confusing trying to corroborate your words here with feedbacks
left and received. It seems there's a NSS as well as a NPB filing involved?
Anyway, looking at both feedbacks left (plus reply) and your posted concern here...

It seems you're crossing each other in the night, so-to-speak. The "asking
price" was not increased, the invoice total increase due to postage and packaging
charges which is fairly commonplace here. On the other hand the seller apparently
doesn't have these added charges spelled-out within their terms.

Neither fully wrong nor right, and both perhaps too quick with punitive moves.
Remove feedbacks and open comms, would be my advise to you and your vendor. There's
always time and opportunity to reinstate negative feedback and punitive filings.

-popsicle
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 7, 2024 14:52
 Subject: Re: What is an incomplete set?
 Viewed: 64 times
 Topic: Terms and Policies
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In Terms and Policies, SylvainLS writes:
  In Terms and Policies, Admin_Russell writes:
  […]
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

Well, I guess the problem is in the definition of “serious” and “very serious.” 
And saying “it’s on a case by case basis” won’t help those who genuinely want
to know how to list their sets without risking infringing.
(OTOH, rhetorical “what if” will still pop up anyway.)


  NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).

Wasn’t there a tolerance for new, not yet catalogued, minifigures, when only
the set entry exists (so, without an inventory yet)?

Yes, there was. But frankly, they should have always been listed in the Custom
section. People still use the Custom section extensively when trying to list
things early, so we know this is a viable option.
 Author: Familybuild View Messages Posted By Familybuild
 Posted: May 7, 2024 14:52
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 44 times
 Topic: Buying
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Hi there.

This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;

The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;

Use a request quote option

Instead of the Invoice.

You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..

But request quote is without the obligation.

Have a good one.
 Author: Swatson217 View Messages Posted By Swatson217
 Posted: May 7, 2024 14:49
 Subject: Re: What is an incomplete set?
 Viewed: 36 times
 Topic: Terms and Policies
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This whole thing is super confusing for sellers trying to do what is asked of
us. Parameters need to be clear, which they are not.


In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, yorbrick writes:

  
  The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.


USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 7, 2024 14:42
 Subject: Re: What is an incomplete set?
 Viewed: 43 times
 Topic: Terms and Policies
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In Terms and Policies, Admin_Russell writes:
  […]
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

Well, I guess the problem is in the definition of “serious” and “very serious.” 
And saying “it’s on a case by case basis” won’t help those who genuinely want
to know how to list their sets without risking infringing.
(OTOH, rhetorical “what if” will still pop up anyway.)


  NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).

Wasn’t there a tolerance for new, not yet catalogued, minifigures, when only
the set entry exists (so, without an inventory yet)?
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 7, 2024 14:30
 Subject: Re: What is an incomplete set?
 Viewed: 75 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:

  
  The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.


USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
 Author: LegendaryConch View Messages Posted By LegendaryConch
 Posted: May 7, 2024 14:27
 Subject: Re: Unjustified refund scam
 Viewed: 63 times
 Topic: Problem Order
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In Problem Order, rankster writes:
  Member SCHIRALDI from Italy is playing a trick with honest sellers!

It was already a red flag when he messaged me about the cheapest shipping option
while every info is available in my terms and during checkout too but I messaged
him all details about shipping. He also wrote in Italian but why would I limit
my buyers by the languages they speak? Well, I should have stoplisted him before
he placed an order...

Buyer claimed that 6 parts out of 120 were missing from his order. You won't
believe but these parts were the most expensive ones in the order, worth a total
of €2,44 while the whole order was €14,77. So it was already a bit strange and
I wondered if I would have missed a whole lot and I added only 4 instead of 8
of another? Hell no!

The bad feeling continued since I always double check my orders before I pack
and ship them so I rechecked my inventory and all the remaining quantities were
correct so none of the parts were missing from his order, that's 100% sure.

I also contacted one of the sellers he dealt with (positive feedback left to
the buyer) since I know the seller from a FB group of BL sellers and he confirmed
that this buyer played the same trick with him. Same method, claiming a few parts
missing from the order while they aren't, hoping to get a refund so basicly
getting a few parts for free.

Better stoplist this buyer, he would probably do the same trick with you when
ordering, you will likely refund him since it's just a few parts and a few
euros and don't want extra headache or negative feedback but he will never
stop unless someone stops him.

Honestly that is just insane… being an incredible cheapskate and trying to scam
the seller for a few bucks back is unreal. I would definitely stoplist him.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 7, 2024 13:48
 Subject: Re: Unjustified refund scam
 Viewed: 56 times
 Topic: Problem Order
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In Problem Order, rankster writes:
  Update: after I offered him refund once he sends me back the order at his own
cost as per my return policy and I explained it to him again that my remaining
inventory is accurate which means he received all the parts he replied me the
following (translated from Italian):

"If you are sure of what you say, I take note and will keep it in mind...
I buy a lot from Brickilink... you will definitely be excluded from my favorite
sellers..."

Well, it seems I was right, it was just a cheap trick to get back a few euros
while the order was correct.

Stoplist them anyway.
 Author: CanadaFirst View Messages Posted By CanadaFirst
 Posted: May 7, 2024 13:40
 Subject: Le Sommet de la Brique / The Brick Summit
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 Topic: Announce
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English bellow

Bonjour à tous!

Nous sommes fiers d’annoncer que nous organisons une exposition les 14-15 septembre
2024 (mise en place le 13) au Palais des Congrès de Montréal. Nous sommes encore
à la recherche d’exposants qui voudrait se joindre à nous (nous avons déjà 43
kiosques de réservés). Si vous êtes intéressé, veuillez nous envoyer un message
sur Bricklink pour plus de détails (à noter qu’il n’y a pas de frais d’inscription
pour les exposants).

Sylvain Tremblay
Canada First Bricks


Hi everyone!

We are proud to announce that we are organizing an exhibit on September 14-15
2024 (setup day September 13) at Le Palais des Congrès de Montréal. We are still
accepting registration for exhibitors (we already have 43 booths reserved) if
you are interested please send me a message on Bricklink for more
details (note that it is free to register as an exhibitor).

Sylvain Tremblay
Canada First Bricks
 Author: tonnic View Messages Posted By tonnic
 Posted: May 7, 2024 13:24
 Subject: Re: Malicious code/ Scam
 Viewed: 42 times
 Topic: Problem
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In Problem, ShipBrick writes:
  Just to let you know I think their is some sort scam. I got emails from

From:support@brickliinks.com

Notice the double ii's.

Thanks for your forumpost but my advice would be: always read the forum, you
would have known it much earlier and the forum can help all of us in these matters.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 7, 2024 12:43
 Subject: Re: Malicious code/ Scam
 Viewed: 53 times
 Topic: Problem
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In Problem, PlanetEarthToys writes:
  In Problem, ShipBrick writes:
  Just to let you know I think their is some sort scam. I got emails from

From:support@brickliinks.com

Notice the double ii's.

A.I. has taken over Youtube as well.. everything is now 'curated' to
what the 'robot' thinks you want to see..

Are they why if you search up “.” On YouTube then you get creepy results?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 7, 2024 12:26
 Subject: Re: Bricklink Program
 Viewed: 42 times
 Topic: General
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Try contacting lego customer service
 Author: Brickman4you View Messages Posted By Brickman4you
 Posted: May 7, 2024 12:25
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 64 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 7, 2024 12:24
 Subject: Re: Debugging shipping rules
 Viewed: 19 times
 Topic: Selling
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  Is there any way to debug these kind of things? Like making a fake order in my
shop?

You can create a second account for testing purposes
 Author: rankster View Messages Posted By rankster
 Posted: May 7, 2024 11:45
 Subject: Re: Unjustified refund scam
 Viewed: 64 times
 Topic: Problem Order
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Update: after I offered him refund once he sends me back the order at his own
cost as per my return policy and I explained it to him again that my remaining
inventory is accurate which means he received all the parts he replied me the
following (translated from Italian):

"If you are sure of what you say, I take note and will keep it in mind...
I buy a lot from Brickilink... you will definitely be excluded from my favorite
sellers..."

Well, it seems I was right, it was just a cheap trick to get back a few euros
while the order was correct.
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: May 7, 2024 11:36
 Subject: Re: Malicious code/ Scam
 Viewed: 51 times
 Topic: Problem
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In Problem, ShipBrick writes:
  Just to let you know I think their is some sort scam. I got emails from

From:support@brickliinks.com

Notice the double ii's.

A.I. has taken over Youtube as well.. everything is now 'curated' to
what the 'robot' thinks you want to see..

it's everywhere..

the 'robots' have begun the invasion & are corrupting everything...

if you start noticing 'coincidences' at every turn on the internet, you
know why now..
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: May 7, 2024 11:33
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 57 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

ignore the hate replies, focus on the members who are actually trying to help
you.

if you do not want to interact or see posts from 'problem members' .
scroll down to the bottom of the page, click on 'Report a Problem, then you
will see a highlighted 'Stop List' option in the paragraph... click on
it
enter users name & put them on your stop list.

this will prevent them from buying from you, & you won't see their replies
that are only intended to demoralize & degrade you.
 Author: ShipBrick View Messages Posted By ShipBrick
 Posted: May 7, 2024 11:32
 Subject: Malicious code/ Scam
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 Topic: Problem
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Just to let you know I think their is some sort scam. I got emails from

From:support@brickliinks.com

Notice the double ii's.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 7, 2024 11:31
 Subject: Re: Sellers can complain and get you penalised?
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 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

Presumably this is the transaction with TheDudes123. They have now been suspended.
You will need to file a paypal complaint.

Do yourself a favour and check feedback before buying, that seller had loads
of negative ratings from before you order was placed. And even more since.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 7, 2024 10:55
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 72 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back.

Did you file a PayPal claim, or a chargeback with your credit card if you paid
via Stripe? BrickLink can't get your money back for you.
 Author: WildBricks View Messages Posted By WildBricks
 Posted: May 7, 2024 10:46
 Subject: Re: Newsletter Update Question Custom Sets
 Viewed: 25 times
 Topic: General
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In General, 1001bricks writes:
  In General, WildBricks writes:
  Bla

https://www.bricklink.com/message.asp?ID=1468313

Okay, so I'm a little late to the party. Thanks for sending me the link.
 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: May 7, 2024 10:44
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 57 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.

I do not know what you are saying but, you have left feedback for 7 orders, 2
of which were negatives. It seems like your a bit beyond first time user.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: May 7, 2024 10:28
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 72 times
 Topic: Buying
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In Buying, JONELSEA writes:
  Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.



First off use spellcheck.
Secondly this reads that you were invoiced for less than you placed the order
for.
If so, was it because of missing pieces? If so, it is extremely bad form to
demand you continue with the purchase. Personally, I know inventory mistakes
happen and have no problem with them unless it was the reason for the order in
the first place.
Also, for your first order, you need to file a PayPal claim on it.
 Author: JONELSEA View Messages Posted By JONELSEA
 Posted: May 7, 2024 10:18
 Subject: Sellers can complain and get you penalised?
 Viewed: 273 times
 Topic: Buying
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Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
 Author: rankster View Messages Posted By rankster
 Posted: May 7, 2024 10:17
 Subject: Unjustified refund scam
 Viewed: 193 times
 Topic: Problem Order
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Member SCHIRALDI from Italy is playing a trick with honest sellers!

It was already a red flag when he messaged me about the cheapest shipping option
while every info is available in my terms and during checkout too but I messaged
him all details about shipping. He also wrote in Italian but why would I limit
my buyers by the languages they speak? Well, I should have stoplisted him before
he placed an order...

Buyer claimed that 6 parts out of 120 were missing from his order. You won't
believe but these parts were the most expensive ones in the order, worth a total
of €2,44 while the whole order was €14,77. So it was already a bit strange and
I wondered if I would have missed a whole lot and I added only 4 instead of 8
of another? Hell no!

The bad feeling continued since I always double check my orders before I pack
and ship them so I rechecked my inventory and all the remaining quantities were
correct so none of the parts were missing from his order, that's 100% sure.

I also contacted one of the sellers he dealt with (positive feedback left to
the buyer) since I know the seller from a FB group of BL sellers and he confirmed
that this buyer played the same trick with him. Same method, claiming a few parts
missing from the order while they aren't, hoping to get a refund so basicly
getting a few parts for free.

Better stoplist this buyer, he would probably do the same trick with you when
ordering, you will likely refund him since it's just a few parts and a few
euros and don't want extra headache or negative feedback but he will never
stop unless someone stops him.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 7, 2024 10:12
 Subject: Re: Newsletter Update Question Custom Sets
 Viewed: 31 times
 Topic: General
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In General, WildBricks writes:
  Bla

https://www.bricklink.com/message.asp?ID=1468313
 Author: starbeanie View Messages Posted By starbeanie
 Posted: May 7, 2024 10:10
 Subject: Re: What is an incomplete set?
 Viewed: 37 times
 Topic: Terms and Policies
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"How exactly does NEW complete differ from NEW sealed? The tape is broken?"

Sealed - Set is brand new, with unopened factory seals intact, all inner bags
and contents presumably sealed, intact, complete and untampered with as shipped
by the manufacturer. The seller cannot guarantee that a sealed set is complete.

Complete - Contents are brand new and may have been removed from their plastic
bags and handled for inventorying purposes only. Includes all contents that originally
came with set including extra parts, stickers, instructions (if any) and original
box/packaging.

Incomplete - Contents are brand new but may have been removed from plastic bags
for inventory purposes or to remove other contents from the set. The set is missing
some of the contents, instructions or original box/packaging. The description
should clearly state what exactly is missing.


In Terms and Policies, BrickDeals writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

I had a NEW set sealed in original polybags with instructions, just missing the
original box, and it got pulled. And yet USED complete can be listed without
the box.

I don't know why a set can't be listed as complete if it is only missing
the box or even the instructions.

The box is not necessary to the set, and the instructions can be downloaded directly
from LEGO.

How exactly does NEW complete differ from NEW sealed? The tape is broken?

This becomes a problem when seller wants to sell sets without boxes for more
efficient shipping.
 Author: WildBricks View Messages Posted By WildBricks
 Posted: May 7, 2024 09:58
 Subject: Re: Newsletter Update Question Custom Sets
 Viewed: 25 times
 Topic: General
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Once posted the picture order scrambled. Makes my initial post a bit difficult
to follow. Sure would be great if there was an edit button.....
 Author: WildBricks View Messages Posted By WildBricks
 Posted: May 7, 2024 09:56
 Subject: Newsletter Update Question Custom Sets
 Viewed: 73 times
 Topic: General
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So, I have sets that are missing minifigs and need to be changed from incomplete
to custom. (see pic 1) Does that mean I need to delete each and every one and
relist them or is there a way to update the listing to change that status or
add a custom tag? (see pic 2) If I can update, what is the new code that I need
to put into the condition box? Shouldn't there be a check box that allows
me to add the tag 'custom' to the listing?

Furthermore, if I want to search for a set w/out the minifigs or a 'custom'
listing shouldn't there be a check box or a filter that allows that option?
(see pic 3)


Current policy for NEW:
Incomplete - Contents are brand new, but may have been removed from
plastic bags for inventory purposes or to remove other contents from the set.
The set is missing some of the contents, instructions or original box/packaging.
The description should clearly state what exactly is missing.
(see pic 4)

No where in that policy does it EXPLICITLY say that minifigs must be included.
By adding the last sentence you are giving the seller permission to list sets
without minifigs. Additionally, the policy says: or to remove other contents
from the set
. What else are you removing if not the minifigs? Does that mean
that sets that have had their stickers removed must be listed as CUSTOM as well?
What about partial sets? (ex: a set that is missing 1 of 4 bags. The other 3
bags are still sealed, does this then need to go under the CUSTOM listing?)

Current policy for USED:
Incomplete - Set is missing items. Description should state what exactly
is missing.
(see pic 6)

Again: no where does it EXPLICITLY say minifigs must be included.

On top of these questions, custom items MUST include CUSTOM images.

What you are talking about is a complete change in the way sets are listed for
sale. The number of sets that will disappear from the market into the foggy land
of custom (as in UNSEARCHABLE, see pics 7 & 8) is so gigantic as to be completely
landscape altering.

Why not simply add a checkbox without minifigs, why turn the entire set
catalog upside down? I have no problems letting buyers know that the minifigs
are missing. I have no problems making the price guide more precise. This entire
change feels like a mandate from LEGO on high and not a planned change or requested
change from the community. It feels sloppy, incomplete, and poorly thought out.
 














 Author: Ossdorp View Messages Posted By Ossdorp
 Posted: May 7, 2024 09:19
 Subject: Re: Bricklink Program
 Viewed: 34 times
 Topic: General
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Hi,

That is the only account I have or ever had.
So that isn’t it.

Other orders are there.

Kind regards,

Tim



General, Stellar writes:
  In General, Ossdorp writes:
  Hi all,

I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.

There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.

Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face

Kind regards,
Tim

It should show on the LEGO site, I can see all my orders from many years ago,
maybe you are logged in there with a different account than the one you did the
purchase?
 Author: Andy_Bell View Messages Posted By Andy_Bell
 Posted: May 7, 2024 08:28
 Subject: Re: Bricklink activity project
 Viewed: 33 times
 Topic: Announce
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In Announce, Maxzack1 writes:
  Hi guys so we all no there’s a studio activity going on it the s2 mini build
competition so I made my own activity it build your best ship who would win find
out, read the description.

First the part limit 400 or 10 it’s your choice you can make a mini or you can
make it bigger You can also add some stickers, but it do not a random stickers
only the ship stickers you can also add some details to make a ship even good

Next how to submit first come to this link that I just sending it to you guys
and then you add me the picture and then I will see and I will give you a sticker
like this

Last and then wait for it. If you win, you will get a golden badge if you lose
your going to silver one kind of in the second place hope you I can’t wait to
see your projects.

Then here’s one example of what I made.

Then. This is what I build on the studio activity, mini build competition series
2 this is an example please do not copy that because I made it I don’t want nobody
to know that you actually made it but I actually made it so do not copy.

Is this AI generated text?
 Author: Stellar View Messages Posted By Stellar
 Posted: May 7, 2024 06:36
 Subject: Re: Bricklink Program
 Viewed: 37 times
 Topic: General
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In General, Ossdorp writes:
  Hi all,

I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.

There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.

Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face

Kind regards,
Tim

It should show on the LEGO site, I can see all my orders from many years ago,
maybe you are logged in there with a different account than the one you did the
purchase?
 Author: Ossdorp View Messages Posted By Ossdorp
 Posted: May 7, 2024 05:52
 Subject: Bricklink Program
 Viewed: 133 times
 Topic: General
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Hi all,

I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.

There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.

Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face

Kind regards,
Tim
 Author: BrickedPete View Messages Posted By BrickedPete
 Posted: May 7, 2024 05:28
 Subject: Re: Debugging shipping rules
 Viewed: 33 times
 Topic: Selling
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Ok, I think I understand it.

One of the items ordered was the Death Star II: https://www.bricklink.com/v2/catalog/catalogitem.page?S=40591-1#T=S&O={%22iconly%22:0}

Dimensions are listed as 13.8 x 26 x 6cm. I am guessing this is the original
box size.

My only available shipping method for the person ordering had a max depth of
3cm (because that is technically an envelope and not a package in many EU countries)

It looks like Bricklink is taking the original box dimensions, even if there
is no box (which happens a lot for used sets).

I have removed the package restrictions for now, since "the envelope trick"
is now just as expensive as shipping packages in most cases anyway.

Thanks,
Peter


In Selling, Ziegelmeister writes:
  In Selling, BrickedPete writes:
  I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".

Is this an option that is always available on the checkout page?

I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.

Could that have been the issue?

Is there any way to debug these kind of things? Like making a fake order in my
shop?


Thanks,
Peter

It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.

If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: May 7, 2024 05:12
 Subject: Re: What is an incomplete set?
 Viewed: 54 times
 Topic: Terms and Policies
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In Terms and Policies, Admin_Russell writes:

  Items listed as NEW must contain the original packaging and instructions.

When it comes to NEW incomplete sets it is much easier for Bricklink to be more
specific about exactly what must be included since the seller has ALL parts to
hand at the point of splitting the set

Personally I think the minifigures and their associated weapons/accessories should
be the only valid items to split from a sealed set along with any other animal,
creature, robot that has its own catalog entry. Whether the sellers chooses to
include some of these items in their incomplete set should be at sellers discretion
and can be mentioned in the notes but I don't believe any parts integral
to the
actual build should ever be split and listed as incomplete and I would go as
far as saying that there should never be a valid reason to have an Architecture
set for example listed as new incomplete
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 7, 2024 05:10
 Subject: Re: Debugging shipping rules
 Viewed: 27 times
 Topic: Selling
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In Selling, BrickedPete writes:
  I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".

Is this an option that is always available on the checkout page?

I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.

Could that have been the issue?

Is there any way to debug these kind of things? Like making a fake order in my
shop?


Thanks,
Peter

It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.

If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
 Author: TDAT View Messages Posted By TDAT
 Posted: May 7, 2024 04:51
 Subject: ! TDAT Coupon Week !
 Viewed: 97 times
 Topic: Sales
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Coupon Week in this week!

For B2B partners: HALF shipping cost + ONLY 1% PP fee!

For private individuals: FREE shipping + ONLY 1% PP fee!

To activate discounts, plaese enter this code in the order notes: TDATCW

Thank you for your listening!
TDAT
 Author: BrickedPete View Messages Posted By BrickedPete
 Posted: May 7, 2024 04:28
 Subject: Debugging shipping rules
 Viewed: 69 times
 Topic: Selling
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I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".

Is this an option that is always available on the checkout page?

I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.

Could that have been the issue?

Is there any way to debug these kind of things? Like making a fake order in my
shop?


Thanks,
Peter
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: May 7, 2024 04:02
 Subject: Re: What is an incomplete set?
 Viewed: 43 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

I had a NEW set sealed in original polybags with instructions, just missing the
original box, and it got pulled. And yet USED complete can be listed without
the box.

I don't know why a set can't be listed as complete if it is only missing
the box or even the instructions.

The box is not necessary to the set, and the instructions can be downloaded directly
from LEGO.

How exactly does NEW complete differ from NEW sealed? The tape is broken?

This becomes a problem when seller wants to sell sets without boxes for more
efficient shipping.
 Author: iprice View Messages Posted By iprice
 Posted: May 7, 2024 03:39
 Subject: Re: Minimum Order
 Viewed: 41 times
 Topic: Buying
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In Buying, Shiny_Stuff writes:

  
  How could you not need more Lego?

Exactly. I have a hard time ONLY spending £5

Somebody else here coined the BrickLink phrase "Need 1, buy 12"
and I have always tried to live up to that. haha

https://www.bricklink.com/message.asp?ID=1388469

____


This is the way!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 7, 2024 03:11
 Subject: Re: Bricklink activity project
 Viewed: 44 times
 Topic: Announce
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That ship looks like it would sink.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 7, 2024 03:10
 Subject: Re: What is an incomplete set?
 Viewed: 56 times
 Topic: Terms and Policies
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In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.


It is wrong for new sets and wrong for used sets.

Obviously we don't know who wrote that statement, or if anyone proof read
it before sending it out in a newsletter, but at best it is very misleading and
at worst just plain wrong.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 6, 2024 20:45
 Subject: Re: What is an incomplete set?
 Viewed: 75 times
 Topic: Terms and Policies
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In Terms and Policies, Admin_Russell writes:
  
The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.


That's a relief!


  As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete.
Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

Any plans on enabling the Share Wanted List function? The "Feature Coming
Soon!" note has been there for years. If a buyer is interested in an incomplete
set it would make things easier if a seller could share a wanted list of the
missing pieces for the incomplete set. The buyer could then quickly see what's
missing and/or price it out.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 20:36
 Subject: Re: What is an incomplete set?
 Viewed: 54 times
 Topic: Terms and Policies
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In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, yorbrick writes:
  This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

I didn't understand at all the most recent one (about this subject, at least),
and apparently I'm not alone

Now you've got another task Russell: to write the Newsletters!
I'm sure you're happy.
 Author: LarrysBlocks View Messages Posted By LarrysBlocks
 Posted: May 6, 2024 20:34
 Subject: Re: Check out my new store
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 Topic: New Stores
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In New Stores, Nubs_Select writes:
  Welcome to bricklink!
Used items do have lots of demand and do sell but take more time to list.
Also you have
"We are not responsible for lost or stolen items."
which you may want to change as the seller is fully responsible for the package
until tracking marks it as delivered

I'll change that now, I didn't think about that honestly. Thank you so
much for your input.
 Author: UTLF View Messages Posted By UTLF
 Posted: May 6, 2024 20:28
 Subject: Re: What is an incomplete set?
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Custom lots have the worst visibility, you might as well just part out the incomplete
set or throw it up on ebay
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 6, 2024 20:13
 Subject: Re: What is an incomplete set?
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https://www.bricklink.com/message.asp?ID=1468313
 Author: jonwil View Messages Posted By jonwil
 Posted: May 6, 2024 20:11
 Subject: Re: What is an incomplete set?
 Viewed: 38 times
 Topic: Terms and Policies
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At what point does it stop counting as an "incomplete" set?

For example if someone listed a
 
Set No: comcon047  Name: Action Comics #1 Superman - San Diego Comic-Con 2015 Exclusive
* 
comcon047-1 (Inv) Action Comics #1 Superman - San Diego Comic-Con 2015 Exclusive
140 Parts, 1 Minifigure, 2015
Sets: Super Heroes: Superman
as "incomplete, missing the
green roof part" is that still valid as an "incomplete" set? (even
though its missing the only part that makes the set unique)

Or if someone listed a
 
Set No: 10123  Name: Cloud City
* 
10123-1 (Inv) Cloud City
675 Parts, 7 Minifigures, 2003
Sets: Star Wars: Star Wars Episode 4/5/6
as "incomplete, missing Boba Fett"
(but with all the other minifigs and parts), is that still valid as an "incomplete"
set?

Or if someone listed a
 
Set No: 60138  Name: High-speed Chase
* 
60138-1 (Inv) High-speed Chase
277 Parts, 4 Minifigures, 2017
Sets: Town: City: Police
as "incomplete, missing dark red
car and criminal minifig", is that still valid as an "incomplete"
set?
 Author: UTLF View Messages Posted By UTLF
 Posted: May 6, 2024 19:55
 Subject: Re: Bricklink activity project
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Sounds great!

Here's my entry, thanks for running this!
 
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 6, 2024 19:44
 Subject: Re: Check out my new store
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Welcome to bricklink!
Used items do have lots of demand and do sell but take more time to list.
Also you have
"We are not responsible for lost or stolen items."
which you may want to change as the seller is fully responsible for the package
until tracking marks it as delivered
 Author: axaday View Messages Posted By axaday
 Posted: May 6, 2024 19:42
 Subject: Re: What is an incomplete set?
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In Terms and Policies, Admin_Russell writes:
  
  
  This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

The newsletter was badly written. It definitely looked to me like a new policy
intended to drive incomplete sets from Bricklink to eBay.
 Author: LarrysBlocks View Messages Posted By LarrysBlocks
 Posted: May 6, 2024 19:41
 Subject: Check out my new store
 Viewed: 109 times
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Come check out my newly opened store with only new parts. Curious do people prefer
used parts over new parts? We just opened and will be growing over time and are
excited to have the opportunity to serve fellow lego fanatics such as ourselves.
We are looking at adding used parts too if the need is there.
https://store.bricklink.com/LarrysBlocks&utm_content=globalnav#/shop
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 6, 2024 19:39
 Subject: Re: What is an incomplete set?
 Viewed: 157 times
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In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 6, 2024 19:17
 Subject: Sale on most parts/minifigs up to 40% off
 Viewed: 203 times
 Topic: Sales
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We have been added thousands of used pieces to our inventory in many categories
including some hard to find ones. Soon we will be turning our attention to new
pieces. Ahead of that, we are putting our new pieces and minifigs on sale UP
TO 40% OFF. Many used pieces are on sale as well.

Also get FREE SHIPPING IN THE USA on orders of $75+.

Thanks for shopping!
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: May 6, 2024 17:42
 Subject: Added hundreds of parts..15% off most items
 Viewed: 81 times
 Topic: Sales
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Hi all. I just added hundreds of parts in my store. There are Star Wars, Marvel,
and many other hard to find printed parts. Also most items are 15% off. And I
usually run sales all the time and add more parts.

Please check out my store.

Thank you
 Author: Maxzack1 View Messages Posted By Maxzack1
 Posted: May 6, 2024 17:40
 Subject: Bricklink activity project
 Viewed: 131 times
 Topic: Announce
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Hi guys so we all no there’s a studio activity going on it the s2 mini build
competition so I made my own activity it build your best ship who would win find
out, read the description.

First the part limit 400 or 10 it’s your choice you can make a mini or you can
make it bigger You can also add some stickers, but it do not a random stickers
only the ship stickers you can also add some details to make a ship even good

Next how to submit first come to this link that I just sending it to you guys
and then you add me the picture and then I will see and I will give you a sticker
like this

Last and then wait for it. If you win, you will get a golden badge if you lose
your going to silver one kind of in the second place hope you I can’t wait to
see your projects.

Then here’s one example of what I made.

Then. This is what I build on the studio activity, mini build competition series
2 this is an example please do not copy that because I made it I don’t want nobody
to know that you actually made it but I actually made it so do not copy.
 
 Author: Sauerlandsteine View Messages Posted By Sauerlandsteine
 Posted: May 6, 2024 16:12
 Subject: Uploaded many pneumatic parts
 Viewed: 55 times
 Topic: Sales
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Hello,

I just uploaded all the pneumatic parts from a Technic lot I recently bought.

Take a look if you are interested: store.bricklink.com/sauerlandsteine

Currently only selling in the domestic market (Germany).

Best regards
Sebastian
Sauerlandsteine
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 15:43
 Subject: Re: What is an incomplete set?
 Viewed: 54 times
 Topic: Terms and Policies
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In Terms and Policies, SylvainLS writes:
  In Terms and Policies, 1001bricks writes:
  […]
  Good suggestion… except for the involvement of us, “experts” (moderators or others).

 
Part No: 61975  Name: Minifigure, Weapon Whip Coiled
* 
61975 Minifigure, Weapon Whip Coiled
Parts: Minifigure, Weapon {Reddish Brown}

You want ME to check & remove items in YOUR shop? 

(And make that “remove” only: I won’t check anything )

Pitié pitié pitié pitié merci merci merciiiiiiiiiii !!!
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 6, 2024 15:36
 Subject: Re: What is an incomplete set?
 Viewed: 40 times
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In Terms and Policies, 1001bricks writes:
  […]
  Good suggestion… except for the involvement of us, “experts” (moderators or others).

 
Part No: 61975  Name: Minifigure, Weapon Whip Coiled
* 
61975 Minifigure, Weapon Whip Coiled
Parts: Minifigure, Weapon {Reddish Brown}

You want ME to check & remove items in YOUR shop? 

(And make that “remove” only: I won’t check anything )
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 15:12
 Subject: Re: What is an incomplete set?
 Viewed: 50 times
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In Terms and Policies, SylvainLS writes:
  In Terms and Policies, 1001bricks writes:
  […]
Correction - I did receive it! Someone solved the problem? Thank you!

Ah, see!  You mauvaise langue!

Pff 4 years without Newsletter, it's not like I'm exaggerate...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 15:08
 Subject: Re: What is an incomplete set?
 Viewed: 40 times
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In Terms and Policies, SylvainLS writes:
  In Terms and Policies, Familybuild writes:
  […]
By that point i would set the report listing feature to that it automaticly triggers
a lot into a custom listing on 1st report, and have a looksie by moderator or
personel after 2+ reports.. they already have massively tied hands when it comes
to time and work(load).

Good suggestion… except for the involvement of us, “experts” (moderators or others).

 
Part No: 61975  Name: Minifigure, Weapon Whip Coiled
* 
61975 Minifigure, Weapon Whip Coiled
Parts: Minifigure, Weapon {Reddish Brown}
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 6, 2024 14:52
 Subject: Re: What is an incomplete set?
 Viewed: 40 times
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In Terms and Policies, yorbrick writes:
  Those have never been allowed to be listed as complete and could have been reported
under the old system. This change won't stop listing errors like that. They
might be more likely to be reported now it is easier to report, but they will
still happen.

It is still not obvious to me hat can be done with a set that is missing one
part. Is it now that you must either complete the set or part it out into minifigures
and individual parts or custom lots.

In a way it looks like they are trying to match what they did with minifigures
but the big difference is that there is an existing setting for incomplete sets
whereas there was no setting for incomplete minifigures.

Makes sense. The one I'm referring to this week was fixed/relisted eventually.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 6, 2024 14:42
 Subject: Re: What is an incomplete set?
 Viewed: 34 times
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In Terms and Policies, Ziegelmeister writes:
  In Terms and Policies, Nubs_Select writes:
  
  
A work around would be to just make the sold item viewable so we could see if
it was priced so low because it was incomplete or if it was a crushed box.

is this what your looking for?

Yes, but I've seen some slip through the cracks. The new "report listing"
feature has been helpful. There was one this week that was listed as "Complete
but missing minifigs". is the system automated to cull those out expeditiously
or is it on the users to report the listing?

Those have never been allowed to be listed as complete and could have been reported
under the old system. This change won't stop listing errors like that. They
might be more likely to be reported now it is easier to report, but they will
still happen.

It is still not obvious to me hat can be done with a set that is missing one
part. Is it now that you must either complete the set or part it out into minifigures
and individual parts or custom lots.

In a way it looks like they are trying to match what they did with minifigures
but the big difference is that there is an existing setting for incomplete sets
whereas there was no setting for incomplete minifigures.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 6, 2024 14:40
 Subject: Re: What is an incomplete set?
 Viewed: 35 times
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In Terms and Policies, zorbanj writes:
  In Terms and Policies, Ziegelmeister writes:
  
I'm on board with the policy. There have been a lot of times I'm trying
to research the price of a new or used set and might see "incomplete"
sets listed for ~$100 less that are missing the minifigures. Then I see in the
sales history a few that were also sold for ~$100 less than all the others which
pulls the average price down, but we don't know if it was complete or incomplete.


Click the "Exclude Incomplete" box to see stats for completed sets only.

Yes, see my follow up to Nubs.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 6, 2024 14:38
 Subject: Re: What is an incomplete set?
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In Terms and Policies, Ziegelmeister writes:
  
I'm on board with the policy. There have been a lot of times I'm trying
to research the price of a new or used set and might see "incomplete"
sets listed for ~$100 less that are missing the minifigures. Then I see in the
sales history a few that were also sold for ~$100 less than all the others which
pulls the average price down, but we don't know if it was complete or incomplete.


Click the "Exclude Incomplete" box to see stats for completed sets only.
 
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 6, 2024 14:35
 Subject: Re: What is an incomplete set?
 Viewed: 35 times
 Topic: Terms and Policies
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In Terms and Policies, 1001bricks writes:
  […]
Correction - I did receive it! Someone solved the problem? Thank you!

Ah, see!  You mauvaise langue!


(Yes, it’s English: https://en.wiktionary.org/wiki/mauvaise_langue )
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 6, 2024 14:35
 Subject: Re: What is an incomplete set?
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  I'm on board with the policy. There have been a lot of times I'm trying
to research the price of a new or used set and might see "incomplete"
sets listed for ~$100 less that are missing the minifigures. Then I see in the
sales history a few that were also sold for ~$100 less than all the others which
pulls the average price down, but we don't know if it was complete or incomplete.


When searching current sets, why not turn off incomplete sets. Then you won't
see incomplete sets.

Similarly for sold prices, just excluded incomplete sets from the price guide.
Then you know you are looking at complete sets. The price guide for sold incomplete
sets is useless as you don't know what you are comparing. It might be missing
one sticker, it might be only 50% complete.

  A work around would be to just make the sold item viewable so we could see if
it was priced so low because it was incomplete or if it was a crushed box.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 6, 2024 14:34
 Subject: Re: What is an incomplete set?
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In Terms and Policies, Nubs_Select writes:
  
  
A work around would be to just make the sold item viewable so we could see if
it was priced so low because it was incomplete or if it was a crushed box.

is this what your looking for?

Yes, but I've seen some slip through the cracks. The new "report listing"
feature has been helpful. There was one this week that was listed as "Complete
but missing minifigs". is the system automated to cull those out expeditiously
or is it on the users to report the listing?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 6, 2024 14:34
 Subject: Re: What is an incomplete set?
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In Terms and Policies, Familybuild writes:
  […]
By that point i would set the report listing feature to that it automaticly triggers
a lot into a custom listing on 1st report, and have a looksie by moderator or
personel after 2+ reports.. they already have massively tied hands when it comes
to time and work(load).

Good suggestion… except for the involvement of us, “experts” (moderators or others).
 Author: Familybuild View Messages Posted By Familybuild
 Posted: May 6, 2024 14:33
 Subject: Re: What is an incomplete set?
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I did the same; also i found the QR code part a bit funny.
When you think about it how can you check if a instruction was viewed and or
read by somebody?
If you where just to read it qualify's as used..

So basicly you'll have to handle them blind to be new.

But on the otherhand you can scan the code and list it new; as long as you did
not read the booklet.

It might be because of a code can be scanned only once on 1 account.. but i do
wonder

🤣
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 6, 2024 14:29
 Subject: Re: What is an incomplete set?
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A work around would be to just make the sold item viewable so we could see if
it was priced so low because it was incomplete or if it was a crushed box.

is this what your looking for?
 


 Author: infinibrix View Messages Posted By infinibrix
 Posted: May 6, 2024 14:29
 Subject: Re: What is an incomplete set?
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In Terms and Policies, 1001bricks writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

I'm not, I don't receive them


  OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot.

Personally I dislike seeing this Star Wars Incomplete Set "Only missing all
Minifigs".

An it damages the Price Guide.

Yes and I have no issues with them correcting that though like the minifigs the
build itself its quite a substantial item that people are interested in purchasing
by itself therefore I really think there ought to be a build entry. If we can
list minifigs separately then why not the build? I suspect builds hidden away
under custom lots will be easily overlooked which doesn't really serve anybody?
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 6, 2024 14:27
 Subject: Re: What is an incomplete set?
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In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

I'm on board with the policy. There have been a lot of times I'm trying
to research the price of a new or used set and might see "incomplete"
sets listed for ~$100 less that are missing the minifigures. Then I see in the
sales history a few that were also sold for ~$100 less than all the others which
pulls the average price down, but we don't know if it was complete or incomplete.


A work around would be to just make the sold item viewable so we could see if
it was priced so low because it was incomplete or if it was a crushed box.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 6, 2024 14:23
 Subject: Re: What is an incomplete set?
 Viewed: 42 times
 Topic: Terms and Policies
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In Terms and Policies, jennnifer writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.



Umm... okay. So... they are going to go through BL and remove every set that
is missing minifigs and accessories? Do they have ANY idea how many that is?
Do they have any idea that this is a very common practice on BrickLink for as
long as any of us have known it?

[[[face palm]]]

Can anyone on the Marketplace Panel weigh in on this please?

~Jen

They should really email every seller that currently has an incomplete set listed.

It has often been said they'd never decide one way or the other whether minifigs
can be sold as new when assembled by sellers because historically it was allowed
and there are so many listed that way. I think this change is even bigger than
that and yet there was no consultation or warning.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 14:23
 Subject: Re: What is an incomplete set?
 Viewed: 41 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:
  In Terms and Policies, 1001bricks writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

I'm not, I don't receive them


  OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot.

Personally I dislike seeing this Star Wars Incomplete Set "Only missing all
Minifigs".

Or why not selling 1* 1x1 Plate as the Incomplete Taj Mahal Set (only missing
he 5922 others, with no box no instructions no stickers).

An it damages the Price Guide.

How does it damage the price guide?

As said, right now there are Star Wars Incomplete Set "Only missing all Minifigs".

In the future, they won't appear as sets.


  The price guide is only really meaningful
for complete sets. For sold incomplete sets, you don't know what you are
comparing any way.

To build or have fun, I'm very fine with a New Incomplete without box and
instructions.

But this is only my POV here.
 Author: Familybuild View Messages Posted By Familybuild
 Posted: May 6, 2024 14:21
 Subject: Re: What is an incomplete set?
 Viewed: 38 times
 Topic: Terms and Policies
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If you take a slight look those number of listings are quite massive and very
baked much baked in..

By that point i would set the report listing feature to that it automaticly triggers
a lot into a custom listing on 1st report, and have a looksie by moderator or
personel after 2+ reports.. they already have massively tied hands when it comes
to time and work(load).

But im very curious indeed.. already posted a suggestion topic about the rules.

Best wishes

FAMILYBUILDS

Bas
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 6, 2024 14:18
 Subject: Re: What is an incomplete set?
 Viewed: 44 times
 Topic: Terms and Policies
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In Terms and Policies, 1001bricks writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

I'm not, I don't receive them


  OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot.

Personally I dislike seeing this Star Wars Incomplete Set "Only missing all
Minifigs".

Or why not selling 1* 1x1 Plate as the Incomplete Taj Mahal Set (only missing
he 5922 others, with no box no instructions no stickers).

An it damages the Price Guide.

How does it damage the price guide? The price guide is only really meaningful
for complete sets. For sold incomplete sets, you don't know what you are
comparing any way.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 6, 2024 14:15
 Subject: Re: What is an incomplete set?
 Viewed: 51 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.



Umm... okay. So... they are going to go through BL and remove every set that
is missing minifigs and accessories? Do they have ANY idea how many that is?
Do they have any idea that this is a very common practice on BrickLink for as
long as any of us have known it?

[[[face palm]]]

Can anyone on the Marketplace Panel weigh in on this please?

~Jen
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 14:12
 Subject: Re: What is an incomplete set?
 Viewed: 42 times
 Topic: Terms and Policies
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In Terms and Policies, 1001bricks writes:
  In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

I'm not, I don't receive them

Correction - I did receive it! Someone solved the problem? Thank you!
 Author: Familybuild View Messages Posted By Familybuild
 Posted: May 6, 2024 14:10
 Subject: Re: What is an incomplete set?
 Viewed: 42 times
 Topic: Terms and Policies
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The way i see the mail; only instruction and or package missing counts as Incomplete.

Any (parts, figs, stickers) missing , custom lot..

But the rules on it are not saying the same (yet) and are open to point of view.

I do see the benefit of listing being more accurate in prices and for buyers
i think its nice that they wont buy a set , missing a comment ; thinking they
have a great deal only to be bummed out that the figures where missing that the
buyer was possible after.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 14:09
 Subject: Re: What is an incomplete set?
 Viewed: 52 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

I'm not, I don't receive them


  OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot.

Personally I dislike seeing this Star Wars Incomplete Set "Only missing all
Minifigs".

Or why not selling 1* 1x1 Plate as the Incomplete Taj Mahal Set (only missing
he 5922 others, with no box no instructions no stickers).

An it damages the Price Guide.
 Author: Stellar View Messages Posted By Stellar
 Posted: May 6, 2024 14:03
 Subject: Re: What is an incomplete set?
 Viewed: 64 times
 Topic: Terms and Policies
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In Terms and Policies, yorbrick writes:
  This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.

I have been reading the help page a few times now and I think they are referring
just to New Incomplete sets maybe, but the example of the email is a used one.
So IDK really, seems contradictory...

https://www.bricklink.com/help.asp?helpID=102
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 6, 2024 13:53
 Subject: What is an incomplete set?
 Viewed: 258 times
 Topic: Terms and Policies
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This comes from the May newsletter. I am now totally confused.

Listing incomplete sets

Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.

When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.

Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.


OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?

If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?

Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?

This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: May 6, 2024 11:02
 Subject: Re: BDP, series 2?
 Viewed: 28 times
 Topic: General
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In General, runner.caller writes:
  Why is this considered series 2?

Are the sets from 2019, 2021, 2022, & 2023 all considered series 1?

All of the original BDP sets were part of the Beta program to test out the entire
process. With all the website issues and buying limits and they didn't really
have all the kinks worked out. Once they finalized everything, they started
BDP 1 (https://www.bricklink.com/v3/designer-program/series-1/main.page) and
have been incrementing each version there after. All of the stuff from the prior
runs that have been release are just BDP sets, no series. BDP 1 are all the
latest sets looking to ship in a few months time (according to the website).
 Author: Stellar View Messages Posted By Stellar
 Posted: May 6, 2024 11:00
 Subject: Re: BDP, series 2?
 Viewed: 26 times
 Topic: General
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In General, runner.caller writes:
  Why is this considered series 2?

Are the sets from 2019, 2021, 2022, & 2023 all considered series 1?

https://www.bricklink.com/v3/designer-program/past/main.page

ADP - AFOL Designer Program

BDP 2021 Invitational Round 1 to 3.

MOC Pop-Up Store
 Author: No.1_Brick_Cat View Messages Posted By No.1_Brick_Cat
 Posted: May 6, 2024 10:35
 Subject: 20% off everything!
 Viewed: 136 times
 Topic: Sales
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Everything in my store is 20% off! I'm trying to make enough money to buy
one of my favorite sets, The Malevolence. So stop by and see if there is anything
you want! Both my LEGO collection and I will be very grateful
 Author: runner.caller View Messages Posted By runner.caller
 Posted: May 6, 2024 10:33
 Subject: BDP, series 2?
 Viewed: 99 times
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Why is this considered series 2?

Are the sets from 2019, 2021, 2022, & 2023 all considered series 1?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 6, 2024 10:01
 Subject: Re: Prices are not shown the same way VAT include
 Viewed: 31 times
 Topic: Buying
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In Buying, Rarah writes:
  Hi, How do I set up so I see all prices INCLUDING VAT or SALES TAX.

If you're logged in, Prices in the Price Guide should show you the prices
including VAT, (if the corresponding lot is sold by an EU VAT Seller).

Sales Tax aren't for Europe.


  This is very missleading and just costs me time to now open 3
carts with the same products and ONLY AFTER I go to CHECKOUT the VAT is added...

Of course, BrickLinkk cannot guess who you are or where you are, especially if
using a VPN or a 'complicated' IP address.

You should be logged in, and it works.


  ALL PRICES SHOULD BE INCLUDING TAX. At least for EU. And if you area company
you will just get the tax cut at the checkout not the opposite way around.

Yes, if they know who you are. If you're not logged in they may not be able
 Author: Rarah View Messages Posted By Rarah
 Posted: May 6, 2024 09:47
 Subject: Prices are not shown the same way VAT include
 Viewed: 66 times
 Topic: Buying
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Hi, How do I set up so I see all prices INCLUDING VAT or SALES TAX. When searching
through the catalogue I would logically pick let´s say the first 5 parts based
on the cheapes only to realyse upon checkout they were shown excluding VAT which
is +20% .. this would actually put them in the middle of the results. Showing
prices without VAT is illegal in Slovakia and I guess it´s illegal all over EU.
How can there be prices shown without VAT mixed with prices that are total? Is
it a problem on BL side? I am in EU as buyer my location is EU I am not a company
nor do I have VAT registration to buy excluding VAT yet I see these prices in
the catalogue. This is very missleading and just costs me time to now open 3
carts with the same products and ONLY AFTER I go to CHECKOUT the VAT is added...

ALL PRICES SHOULD BE INCLUDING TAX. At least for EU. And if you area company
you will just get the tax cut at the checkout not the opposite way around.
 Author: Shiny_Stuff View Messages Posted By Shiny_Stuff
 Posted: May 6, 2024 09:41
 Subject: Re: Minimum Order
 Viewed: 34 times
 Topic: Buying
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In Buying, Hal8472 writes:
  In Buying, Lazerbeak123 writes:
  My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.

looking forward to any guidance you can provide.

thank you

How could you not need more Lego?

Exactly. I have a hard time ONLY spending £5

Somebody else here coined the BrickLink phrase "Need 1, buy 12"
and I have always tried to live up to that. haha

https://www.bricklink.com/message.asp?ID=1388469

____
 Author: CCBricks View Messages Posted By CCBricks
 Posted: May 6, 2024 06:09
 Subject: Re: Here we go again!
 Viewed: 51 times
 Topic: General
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They sure have...

I received three emails myself. They are phishing pretty hard. Everyone stay
vigilant.

Brian

In General, Hardstone writes:
  Scammers have begun another round of "Login from new device" fishing
attempts.
 Author: Sdoherty76 View Messages Posted By Sdoherty76
 Posted: May 6, 2024 05:30
 Subject: Doors, Frames and modified 1x2 & 1x4 bricks
 Viewed: 54 times
 Topic: Sales
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Loads of frames doors and modified bricks added
 Author: Colin76 View Messages Posted By Colin76
 Posted: May 6, 2024 05:18
 Subject: UK sale 25% off all parts 20%off minifigures
 Viewed: 99 times
 Topic: Sales
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Loads of minifigures added including castle and Star Wars

25% off all parts

20% off all minifigures and minifigures parts


Cheap UK postage and instant checkout available



Thanks for looking!

Rock the Blocks.

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