Discussion Forum: Help
Help (20972)
Technical Issues (6068)
Translation (20)
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 Author: Mhopkins80 View Messages Posted By Mhopkins80
 Posted: May 31, 2024 10:07
 Subject: Identify
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 Topic: Help
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Can anyone identify this? Thanks in advance
 
 Author: JaMull View Messages Posted By JaMull
 Posted: May 30, 2024 15:28
 Subject: Inquiry about purchases from entrepreneurs
 Viewed: 86 times
 Topic: Help
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I have two questions. I am a VAT payer, an entrepreneur in the EU.
1) I need to buy from entrepreneurs from the EU. HOW DO I FILTER AND SEARCH FOR
SELLERS ONLY ENTREPRENEURS?
2) Does the invoice from BrickLink include BrickLink's tax information, VAT?
Or just from the seller?
Thanks
Jakub
 Author: Seramoth View Messages Posted By Seramoth
 Posted: May 30, 2024 08:20
 Subject: Export list of parts
 Viewed: 34 times
 Topic: Help
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Hey guys, I'm an absolute noob.
I want to build a MOC from rebrickable and am therefore buying parts. I started
with buying app. 1000 parts from bricklink today. Now I want to include those
bought parts to my rebrickable account to see which parts I'm still missing
to build the MOC.

So the question is: how do I export my list of parts I bought here at bricklink
to import it at rebrickable?

Thanks so much for your help.
 Author: WalkerSpectre View Messages Posted By WalkerSpectre
 Posted: May 30, 2024 07:56
 Subject: Received broken kanohi
 Viewed: 86 times
 Topic: Help
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Some dude shipped me an Infected Hau (which was very expensive) and he didn't
even bother to wrap it with bubble plastic or journal paper, and it arrived extremely
broken.

What can i do to get a refund? The guy was already extremely unpolite, and he
isn't answering messages despite reading them.

What can i do?
 


 Author: Oblib View Messages Posted By Oblib
 Posted: May 30, 2024 07:51
 Subject: How do I consolidate bricks and merge lots?
 Viewed: 35 times
 Topic: Help
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Hi,

I’m just in the process of getting my store ready to open and I’m about to part
out all of my sets. I have around 30 sets and between 15,000 - 20,000 pieces,
but I have a lot of duplicate lots that are of the same brick, colour and condition,
but they are all grouped separately in small amounts. Is there a way to consolidate
these lots after I’ve already added the sets to my inventory? I know that I can
consolidate parts while adding a new parted out set to your inventory, but I
didn’t realise until I had already parted out and inventoried most of my sets
on my store. I just thought I should ask before I manually sort through 1000s
of bricks and individually update each lot if there’s a more efficient and accurate
way of doing it.

Thanks for any replies and help, I’ve sent a few help messages now and every
time everyone who has responded has been extremely helpful and informative and
I do really appreciate it!
 Author: Oblib View Messages Posted By Oblib
 Posted: May 29, 2024 19:31
 Subject: Do I need to register a business to sell? UK
 Viewed: 65 times
 Topic: Help
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Hi,

I've just been approved for verification to start selling on BrickLink, and
I just wanted to check if I was allowed to start selling on my store before registering
a business? I also wondered if I'd be allowed to ship internationally if
I'm not registered as a business due any customs/clearance related issues,
and not having my own EORI number. If anyone has any information that they think
might be useful or helpful please do let me know!

I just want to make sure I'm not doing anything that can get me fined or
in trouble before I start. I do intend to register as a business, but I originally
planned on selling for a couple of months, or until reaching around £1,000 of
sales before registering, just so that I would have a bit of familiarity and
experience with selling on BrickLink and make sure that I definitely want to
continue. I'm from the UK, and I have set up worldwide shipping on my store.
Can I start selling, either only nationally or both nationally and internationally?
If anyone needs any more details from me to help please leave a reply letting
me know and I'll provide whatever I can.

Thank you all in advance
 Author: Legolady16 View Messages Posted By Legolady16
 Posted: May 29, 2024 13:47
 Subject: Support
 Viewed: 115 times
 Topic: Technical Issues
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Does Bricklink have customer service? I'm having trouble setting up more
store, I've sent 2 messages through Problem center with no response, is there
any other way to contact someone? Serious question: Does anymore ever respond?
Getting frustrated...

I know my problem has something to do with Sales tax, my store won't ship
to any states that take out sales tax. I just don't know what I have set
up wrong.
 Author: popsicle View Messages Posted By popsicle
 Posted: May 29, 2024 12:34
 Subject: Help the Help page Help others
 Viewed: 74 times
 Topic: Help
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Apparently this fairly impactful action feature has had salient term changes,
since the page was updated 9 months ago?

https://www.bricklink.com/message.asp?ID=1471555

Not a big user of the these tools here, so could have misunderstood the whole
thing. But if that is indeed the case, maybe someone with access could sneak
in to do another quick update to what seems to me as a fairly important page


https://www.bricklink.com/help.asp?helpID=72

”If there is no payment or communication from the buyer within seven days
of submitting an order, the seller may file a Non-Paying Buyer (NPB) alert.”

Non-Paying Buyer Alert will appear if the following conditions are met:

-You are the seller in the transaction
-At least seven days have passed since the order was last submitted or
updated.
-Current Order Status cannot be NPB, NPX, NRS, NSS or Cancelled.
-Current Payment Status cannot be Paid.


-popsicle
 Author: Remko100 View Messages Posted By Remko100
 Posted: May 29, 2024 11:36
 Subject: Can't file a NPB, only OCR
 Viewed: 90 times
 Topic: Help
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Hi,

me again. Buyer is obviously trying to get someone to ship without paying. Two
recent NPB's. Somehow I can only choose a OCR and no NPB. Possibly because
at some point I accidently changed the status to paid and them changed it back
to ready?

Or is the buyer already banned after two NPB's and no longer active, so no
more NBP's can be filed?

I want to have my set available for selling again. So should I just go thru the
OCR now?

Regards,
Remko
Its a Bricky World
 Author: tiggerkate1 View Messages Posted By tiggerkate1
 Posted: May 29, 2024 08:06
 Subject: What is this cslled?
 Viewed: 89 times
 Topic: Help
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Have a long thin piece, that is stamped LEGO and the numbers 3228 2-14, it might
be a Technic piece.
 
 Author: shaun_u2 View Messages Posted By shaun_u2
 Posted: May 29, 2024 00:38
 Subject: Completed status change
 Viewed: 52 times
 Topic: Technical Issues
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Inadvertently changed a received order to completed instead of shipped. Anyway
to change it back to shipped from completed? Appears to be locked.
 Author: cobray View Messages Posted By cobray
 Posted: May 28, 2024 19:54
 Subject: Lego Hasbro Part?
 Viewed: 125 times
 Topic: Help
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Part number 43711 Wedge 4x2 Triple Right

The part I have has a hollow stud on top but is otherwise nearly identical to
the Lego counterpart. Is it a knockoff? Some casual research shows that Lego
and Hasbro have partnered in the past.

Thanks!

Bob
 Author: brixabl View Messages Posted By brixabl
 Posted: May 27, 2024 23:15
 Subject: BL service fee for order cancellation request
 Viewed: 133 times
 Topic: Help
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Hi all,

A buyer already paid the order but he requested to cancel the order because he
used the wrong payment method. I am okay to refund but I am not sure if BL will
still charge for the 3% service fee. Should I less the 3% when issuing refund?

Please advise.

Thank you
Andy
 Author: Type1CC2024 View Messages Posted By Type1CC2024
 Posted: May 27, 2024 22:48
 Subject: How do I have an auto invoice sent to buyer?
 Viewed: 59 times
 Topic: Help
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I am new trying my luck on selling on bricklink and I am trying to send automatic
invoice to buyers and what do I do about the shipping? Do I need to put in shipping
parameters and where do I put those in? Any help will be much appreciated
 Author: Jabbz View Messages Posted By Jabbz
 Posted: May 27, 2024 11:38
 Subject: Old NSS
 Viewed: 72 times
 Topic: Help
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Hi,

There are 2 old and refunded NSS on my account, can they be removed? Do I need
to do anything to aid this

Thanks
 Author: Graham. View Messages Posted By Graham.
 Posted: May 27, 2024 09:43
 Subject: Sales tax exemption
 Viewed: 129 times
 Topic: Help
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I read somewhere that Bricklink will now accept state sales tax exemption certificates.
If correct, would someone kindly direct me to the how and where on the site.

Thanks G
 Author: Oblib View Messages Posted By Oblib
 Posted: May 27, 2024 08:46
 Subject: Can I place business page links onto my terms
 Viewed: 66 times
 Topic: Help
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Hi,

I was writing my terms for my page, and I was planning on using Instagram, Facebook
and YouTube as marketing tools to show new sets, bricks and minifigures before
I add them to my store as well as to promote sales, offers, etc.

I noticed that it said underneath there should not be links. Does this mean that
I can’t link to any of these pages that are directly related to and promoting
my BrickLink store?

If I can’t put full links in my terms can I still write my information on them,
for reference I currently have this on the bottom of my terms page:

Follow us on our social media pages and YouTube channel to keep up to date with
new stock, store sales, and more!

YouTube - Clone Republic Bricks 

Instagram - @clone_republic_bricks 

Facebook - Clone Republic Bricks

Thanks for any responses and help
 Author: Biggles4321 View Messages Posted By Biggles4321
 Posted: May 27, 2024 02:20
 Subject: Changing email address.
 Viewed: 52 times
 Topic: Help
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Hi, I need to change my email address but when I go through the changing process
I'm told it will send a confirmation code to my current email, which I no
longer have. Is there an alternative way or will I have to create a new account,
losing all my current settings etc. Cheers for any advice/help.
 Author: diasbrikz View Messages Posted By diasbrikz
 Posted: May 26, 2024 17:57
 Subject: Removing Items from a Paid order
 Viewed: 63 times
 Topic: Help
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Hello !

I have a order from a client - I didn't read his reviews and it seems that
I should really read other stores reviews.
Now here comes the tricky part - after payment he asked to remove some items
from the order - I failed to find a place where to find out if this is allowed
or not.

BRA
 Author: ger_andron View Messages Posted By ger_andron
 Posted: May 26, 2024 07:40
 Subject: OSS - EU costumers still can´t order
 Viewed: 54 times
 Topic: Help
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Hi,

I uploaded my OSS confirmation letter from the German Tax Administration. I do
not get the OSS Number from my administration and I only have to use my VAT ID.
1 week after I uploaded everything in the shop management of bricklink the EU
Costumers still complain that they can´t checkout their orders. What else should
I do?

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